The term scalable startup is a hot buzzword in the tech community.
In the simplest terms, a scalable business model is one where the incremental cost of adding another new client approaches zero. This means that it costs you the same, in theory, to serve one-million clients as it does to serve one-hundred clients.
The definition is not so complicated, but thinking up a scalable business model isn't so easy.
If you're interested in how to turn your service-based business into a scalable startup, read my upcoming post entitled How to Create a Scalable Startup.